When I went to business school years later, I tracked him down and interviewed him for a project in my Business Ethics course. He taught everyone under him a lot about running a business with integrity and ethics. By the time I got into management, we were on the second GM. I was lucky in that I applied at an excellent property that had two excellent General Managers during my time there.

Beyond's sales pitch is 'Why should a merchant pay CC charges so some 'bleep' can fly for free.My first 'real' job after college was working in a hotel. In my view the fees are simply a sales/marketing ploy to get more merchants. The fee charges are the brainchild of Beyond CEO Robert O Carr. Beyond has been successful in selling this charging concept in California and nationally as well and unfortunately it is legal. Furniture and beds are worn out, the room smelled funny (even without the poo), just disappointing for the price.I have a friend 'Steve' that sells CC processing for a company called Beyond. This is an old hotel that is in major need of a face lift. I’m thinking, “does this happen often?” I guess I was expecting a little more concern when there was literally human feces in my room! Other than the crappy situation (pun intended), the rest of the stay was uninspiring. The lady I was talking to said, “oh I’m sorry, let’s get you another room.” The other lady didn’t even react. I told the lady that we were the people with the poop issue and the guy walked off. When I got there, there was a man (presumably the one I talked to) and two women including the woman who checked us in.

He offered to change rooms and I headed down to the front desk. I called down to the front desk and the guy that answered said, “do want me to send someone up to take care of that? I responded that I wasn’t exactly confident that the room had been cleaned properly. I’m not sure exactly how to say this tastefully, but when I checked into my room, the toilet was…used. I stayed here for a business meeting and let’s just say, I was not happy.

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